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"Hi Sabir, Thank you again for all your help and efforts with my mac. You were amazing and relentless in solving the problems on line via chatting and with your follow up phone calls. You are a great ambassador for your company and 24/7 techies should be proud to have you working for them. You were patient and your communication skills in real life layman`s terms was so appreciated by me. Thanks again for all your efforts and hard work."
Fixed Issue - Other
"Dear Sir / Madam, Recently one of your technicians Annesley Sylvester assisted me with a problem I had setting up my new e-mail account, after I had changed to a different provider. He assisted me for over 8 hours with this as there were a lot of technical problems, some with my new provider who gave us incorrect details with regard to the new wording of my e-mail address and some to do with my old e-mail provider. I have to say that during the whole time Annesley was extremely helpful and rose above and beyond the call of duty with his knowledge of the system. He was polite, courteous and did everything in his power to get me up and running, which he succeeded in doing.
This man deserves a big thank you and a very large pay rise, as out of all the people I have had to get over the years to assist me with a computer problem he is undoubtedly the best I have ever seen.
I hope you will take these comments on board and ensure that Annesley is made aware of the high regard he is held in my me and I am sure by lots of other customers."
K. F. Bishop
Fixed Issue - E-mail
"Good evening 24/7 Techies I am a very lucky man when I found 24/7Techies on the internet. Here`s my review of your service:
1 Getting connect and registered with the help of 24/7 Techies top marks 100%
2 Fixing and repairing my computer ;The Techies of 24/7 (Marking 100 %)
3 Will recommend new customers on every occasion
4 End of next month will register my laptop with 24/7"
"Again you have all come through for me. I do not understand how these viruses get to a computer, but the people who send them should be hung like in the old west movies. I have nothing but praise for all the people who worked on this problem. I have, since signing up, been one of your most loyal supporters. I have only the highest regards for all the support people who I have had contact with. Again, thank you for all of your help and you truly are the best of any support group that anyone could ask for. I would recommend your services to anyone. I think it is just great and I am glad to be a customer! This is so much easier than dragging the computer to the local repair shop. Glad your there. "
"I was reluctant to spend my $129. for your one year service, but I needed my computer fixed. My `Outlook express` has not worked for many months and you fixed it! You spent a lot of time helping me with some other problems also.
I am very impressed with your service and will tell my friends about it. I consider it money well spent.
I cannot thank you enough for fixing my problems. You are a genius!"
Fixed Issue - E-mail
"If there were an "eleven" choice I`d use it. Fantastic repair. All your people were (and always have been) very professional and I`d certainly recommend your service to anyone. Too bad Microsoft doesn`t employ your Tech guys to write their programs, a lot of grief would be averted. Again thanks to all involved, especially Jeremy!........."
"I would like to comment on the service I got from Sabir regarding my virus removal from my laptop on the 15/12/2010.
1. Communication was excellent. Very professional and also keeping me informed of what he was doing constantly. That made me feel at ease while he was carrying out the job.
Part of my reason why I would recommend friends and family is that the sort of service I received from Sabir was great! Moreover after resolving my laptop issue I was more convinced they can help people with similar problems with no delays.
Thanks to Sabir."
Fixed Issue - Internet not working
"I am extremely pleased on how Eranga was able to fix my computer on the evening of 4/19/2011. The problem with my windows live mail files was quite complicated, involving many thousands of files. Where Dell Support technician gave up, Eranga did not give up. He worked this problem through to 100% completion, to my highest expectation. I wish to sincerely thank him for his patience and attention to detail. I hope his boss sees this note; Eranga is to be congratulated. I can now again proceed with running my business."
I would like to thank Luke for the exceptional job he did in resolving my computer issues. Not only was he able to accomplish the repair in short order, he was very curious and very knowledgeable... I would without hesitation recommend him to all my friends and colleagues... A score of 10 for sure...
"Thank you very much to Shaan. He took a long time on the problem and went through everything and got rid of the virus. He was very helpful and I would recommend this service to anyone,"