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"Thank you so much for your wonderful help today. I thought you did an amazing job. I did not have to take my computer in somewhere and leave it for 3 or 4 days and then go pick it up and replug everything in... You made it so easy. When you are a busy working mom with kids, time is one of the most valuable commodities, and you made the most of my time with your excellent service.Thank you Douglas, and thank you 24/7 techies."