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Good day to you,First off, I wanted to say a BIG thank you to JAKE. Who helped me eradicate a nasty virus from my pc. At ALL times, he was both polite, helpful and above all, friendly and understanding of my needs.
He was patient with me, as I am not the most technically minded. I just wanted to say that on a scale of `1` to `10` Jake scored `10` on every aspect of the service he provided me.
In this day and age, customer service can often be a `negative` experience, but I can say with my hand on my heart, that I would recommend him to anyone who has problems with their computers. The cost of the service didn`t really matter, as I had to get my pc working again, so the price I paid was worth every penny. If my words of praise can be passed to Jake, then it would make me very happy.
But before I go, I would also like to say thank you to AHAMED, as he was the 1st Techie, who tried his very best to secure my pc, but the first attempts proved fruitless, as the scanning software wasn`t powerful enough to destroy the virus, but that does not take away the fact that like Jake, he was courteous at all times, friendly, understanding and just as professional.
I must congratulate the whole team at 247techies, because those who train the team are just as responsible for bringing their expertise to the public.
I wish you all at 247techies, the very best in your careers and maybe in the next 12 months, if I get infected, you will be there to help me again. Sincerely,
"247 techies is a great service - you are here for us 24 hours a day, seven days a week 52 weeks. You can`t beat that! I run a small business and you could always bet that my machine would always go down at week-ends or Bank Holidays. But I dont have to worry anymore because I have the 247 techies waitng in the wings. This is the second time I`ve had to call you out and its always been at times when my local repair shop was closed. Omar put me at ease straight away, he was so confident and reasuring that i just knew he would fix this complex problem, and fix it he did, no problem.
Ho! And what a reasonable charge too! After joining about 3 months ago I`m quids in already!
You guys should be in every non techies phone book!"
"Good evening 24/7 Techies I am a very lucky man when I found 24/7Techies on the internet. Here`s my review of your service:
1 Getting connect and registered with the help of 24/7 Techies top marks 100%
2 Fixing and repairing my computer ;The Techies of 24/7 (Marking 100 %)
3 Will recommend new customers on every occasion
4 End of next month will register my laptop with 24/7"
"Thank you very much to Shaan. He took a long time on the problem and went through everything and got rid of the virus. He was very helpful and I would recommend this service to anyone,"
"The work this evening has been 1st class and I am delighted with your professionalism and focus on getting the job done, I would recommend you to everyone I know in business and am grateful for all you have achieved this evening. Sabirm is a passionate IT Consultant who really does care for his customer and I am so pleased I came to you to support me during my first twelve months in Business"
"Fantastic service. I am a school teacher and needed access to documents, internet etc tonight. Kids had been on computer looking at stuff on YouTube.Not sure what happened but major warnings coming up and nothing working properly. I went to help line, was introduced to Ahamed and he took over for the next few hours. Very professional, excellent public relations I was seriously impressed with the level of expertise and support offered. 10 out of 10 is my score and I will recommend the service to everyone i know!! I have paid a one year subscription and feel I have had value for money with the support offered tonight alone."
Thanks once again for all of your patience and help fixing my issue. Saved me a whole load of grief!! Based on my experience, I will not hesistate to recommend your services to people i know.