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You guys have saved me so many times! Tyler as well as every one I`ve spoken to have been great! Buying an extended membership with you has been one of the best investments I`ve ever made.
Greeting from the happiest woman in America. I can`t begin to use words to share my story. My time with each of the 3 brilliant, patient, helpful men was the best service I have ever received. They surely made their Boss and 247 Techies (Eureka Technology Partners) proud today. They are far more than "techs" they`re Professors of the highest level. Congratulations to All!
The "Best Buy Geek Squad" didn`t have a clue and the rest of the 1-800 world were GONE. I don`t remember how I happened to find you ( internet searching ) but God blessed me with your Web Site info in my moment of deep frustration and disbelief as to what might have happened to my computer. I learned more about computers by watching and interacting with your Genius Staff than if I had taken a tutorial. My sincere thanks to the 3 gentleman who pulled it all together. What a Team!
Thank you for your services. Everyone in my email address book will know about you and your company within 24 hours. I owe you that and I will happily tell anyone about my experience. Sincerely,
I feel compelled to respond to my experience today. I am a 61 year old woman, with adult children living on their own, and any time I have had a "technical" problem felt my only choice was to hire a specialist. many times incurring an expense which I could not afford. I have discovered today that I have another option. My experience was nothing short of outstanding! Jeremy very calmly, clearly and knowledgably was able to walk me thru totally solving 2 diffiult problems on his first try. Well worth the $129.00 annual fee you charge for your support. I feel (as his superiors) that you should know what an excellent employee he is for you and your reputation. He was well informed, polite and attentive the entire time, which took approximately 2 hours of his time. This is a totally new experience (for me) after having to deal with a company like COMCAST, which is my Internet Server here in Chicago. In the past, I think my blood pressure would increase at just the thought of dealing with any challenge if I had to deal with any of their representatives. I did NOT experience any thing like this from Jeremy. In my book, this truly is a miracle. Thank you so much for your foresight to develop a concept like this, as well as hiring Jeremy to represent your Company. Sincerely,
Good day to you,First off, I wanted to say a BIG thank you to JAKE. Who helped me eradicate a nasty virus from my pc. At ALL times, he was both polite, helpful and above all, friendly and understanding of my needs.
He was patient with me, as I am not the most technically minded. I just wanted to say that on a scale of `1` to `10` Jake scored `10` on every aspect of the service he provided me.
In this day and age, customer service can often be a `negative` experience, but I can say with my hand on my heart, that I would recommend him to anyone who has problems with their computers. The cost of the service didn`t really matter, as I had to get my pc working again, so the price I paid was worth every penny. If my words of praise can be passed to Jake, then it would make me very happy.
But before I go, I would also like to say thank you to AHAMED, as he was the 1st Techie, who tried his very best to secure my pc, but the first attempts proved fruitless, as the scanning software wasn`t powerful enough to destroy the virus, but that does not take away the fact that like Jake, he was courteous at all times, friendly, understanding and just as professional.
I must congratulate the whole team at 247techies, because those who train the team are just as responsible for bringing their expertise to the public.
I wish you all at 247techies, the very best in your careers and maybe in the next 12 months, if I get infected, you will be there to help me again. Sincerely,
TWO WORDS "Awesome service". I will be recommending this company to all my friends and family. All the techs were great but, I can`t speak highly enough about Sajaad, he was the first tech I had contact with. I never would have purchased the service had it not been for him. He was professional, a great communicator and he displays remarkable interpersonal skills.
Again, all the tech`s were excellent at their jobs, but most of all they made impeccable notes for the next tech to proceed from - as follow-up is VERY important to me. This would yet be another superior quality this company has to offer.
Overall every tech that worked on my case showed an outstanding technical ability to troubleshoot and solve problems. Furthermore, they all posses the unique also rare talent for delivering highly complex technical information into terms and concepts I could readily grasp.
"ABSOLUTELY, BY FAR THE BEST COMPUTER TECHNICIANS I HAVE EVER EXPERIENCED" Sincerely,
Where have you been for the past 15 years????
I came to you with a problem I had tried for days to repair myself. Was ready to take the computer tower to the shop for repairs when I came upon your ad on the internet. I was a little skeptical at first but read the reviews and felt for the low cost I could at least give it a try.
My tech, Douglas, had to probably undo all that I did wrong as well as resolve the original problem. It took some time but everything was repaired and recovered in a timely and professional fashion. In these difficult economical times it is wonderful to find a company like yours, with such polite professional and informative techs like Douglas at affordable costs. He was very clear and kept me informed as he worked through the system, confirming with me that my systems were back to normal and what I needed to do to clean up the old files.
I know I saved money and a lot of lost time with the help Douglas was able to give me.
I would definitely recommend Douglas and your company to anyone with computer problems, and I can sleep well tonight, now that my computer up and running…AND now I know that I can count on you to be there for me if and when my next computer issues occur.
Douglas, have a good night and thank you so much….and I already know I will be back…don’t know when but will definitely let my fellow computers users know about you.
The experience of working with Ahamed at Techies.com was outstanding. He is most patient, polite and proficient, and capable. I cannot imagine anyone better or more helpful. I am most grateful. On a scale of 1--10 this session with Ahamed of over 6 hours is definitely a 10. Sincerely,
"On a Tuesday in Massachusetts, USA, I found that my computer had been attacked by viruses and malware. I could not access any program to attack the problem. I was cut off from every way I could think of to correct the problem. I found a way to get onto the net and looked up microsoft. I found 247 techies and logged on. I was totaly impressed with the response from the people I spoke with. They spent all the time it took to solve the problem, answered my questions and were very thorough. Mostly I was struck with the fact that there was no quitting until the problem was solved. I just wanted to say thank you and your people are the best." Sincerely,
"247 techies is a great service - you are here for us 24 hours a day, seven days a week 52 weeks. You can`t beat that! I run a small business and you could always bet that my machine would always go down at week-ends or Bank Holidays. But I dont have to worry anymore because I have the 247 techies waitng in the wings. This is the second time I`ve had to call you out and its always been at times when my local repair shop was closed. Omar put me at ease straight away, he was so confident and reasuring that i just knew he would fix this complex problem, and fix it he did, no problem.
Ho! And what a reasonable charge too! After joining about 3 months ago I`m quids in already!
You guys should be in every non techies phone book!"
"I called in a panic on Monday afternoon after realizing that me e-mails were not being recieved. I could see that they were growing in number and knew instantly that there was something wrong. I run a wedding floral and decor business, its is currently wedding season, so there are clients trying to get in touch with me, therefore it was time sensitive that the problem be solved.
I found 247 techies on line and the person that I spoke to was Hiru, he was very understanding and reassured me that he could solve all of my e-mail issues and beyond. It turned out that I had more than 1 issue. He understood this and furthermore what he had to do to solve it. Hiru and his team were very communicative and patient in explaining what had to be done and why, which I appreciated both due to my stress and lack of technical savviness! I can`t tell you how grateful I am for his diligence , perserverence in doing what it took to get it done, additionally going above and beyond to insure that all issues were taken care of and as efficiently as possible.
Thank you very much to you, Hiru and your team for solving my e-mail and space issues on my computer so that I can get back to work and communicate with my clients! I am more than happy to refer your services with confidence to my friends, colleaugues and family."