"You techies now have a lifetime customer. Whatever I asked you to do you did it and now my computer is like new. You guys are the best. This has been the best money I've spent in a long time. Continue the good work and the best part is that you don't have to drive anywhere and leave your computer it's all done right in your home on-line. Again thank you."
"I called in a panic on Monday afternoon after realizing that me e-mails were not being recieved. I could see that they were growing in number and knew instantly that there was something wrong. I run a wedding floral and decor business, its is currently wedding season, so there are clients trying to get in touch with me, therefore it was time sensitive that the problem be solved.
I found 247 techies on line and the person that I spoke to was Hiru, he was very understanding and reassured me that he could solve all of my e-mail issues and beyond. It turned out that I had more than 1 issue. He understood this and furthermore what he had to do to solve it. Hiru and his team were very communicative and patient in explaining what had to be done and why, which I appreciated both due to my stress and lack of technical savviness! I can't tell you how grateful I am for his diligence , perserverence in doing what it took to get it done, additionally going above and beyond to insure that all issues were taken care of and as efficiently as possible.
Thank you very much to you, Hiru and your team for solving my e-mail and space issues on my computer so that I can get back to work and communicate with my clients! I am more than happy to refer your services with confidence to my friends, colleaugues and family."
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"The purpose of this email letter is to compliment the services of one of your techies - a gentleman named Nuwan. To make a long story short, I was at wit's end trying to transfer extensive email and other Outlook files from my old laptop with XP Pro to my new desktop with Windows 64 Bit Vista. I have had some experience with Outlook and I thought I could master it. To no avail. I talked with several friends, checked the net and even called Dell who was no help. In fact when I called Dell not only did I receive any help, I couldn't hear them nor could I understand the technician because of heavily accented English (no disrespect intended). I also had several other issues with Outlook and several questions regarding the new computer.
When I called I was connected to Nuwan. He immediately understood the problem, took over the computers and fixed the situation. It took almost five hours to do this and throughout the process Nuwan was nothing but polite, friendly and willing to explain to me what he was doing and answered questions as they came up. He was lucid, clear and willing to get as detailed as I wanted to get but was not over the top. He was by far the best technician I have ever worked with over the phone. When we were done he made sure all my concerns were handled and took several minutes to answer other general questions. He was very, very good.
This was the best $99.00 I ever spent on tech service and I give you permission to use this letter as a recommendation for your services."
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"Sajee, I just wanted to tell you how much I appreciate all the help you gave me with my Outlook (and my husband also with his back-up drive). The computer is working fine - there are no problems with Outlook, so it looks like everything has gone well with installation of the hard drive. I really enjoyed working with you - after what you told me about your beautiful country, I looked up Sri Lanka on the Internet and saw some of the things you talked about - the mountains, etc. I truly hope that I will one day visit Sri Lanka, and if so, will be sure to look you up! And if you make it to San Diego sometime, please call me, as I would enjoy meeting you in person.
Hopefully all will go well with the computer, but it's nice to know that if there are problems, that I can contact you, especially since I will be in Israel over the next 6 months and I won't have ready access to computer technician resources.
Again, Sajee, thank you. Best wishes to you - it was indeed a pleasure talking with you.
It's nice to know I have a friend in Sri Lanka! "
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"Today May 1, 2010 I was looking for some support for some missing emails. I contacted your company and Omar helped me get logged on. Then VJ took over and took care of the issue right away for me. A task that another company could not do!
A few hours later I was getting some error messages from a crash I had that caused all the problems in the first place. I called your company back again and VJ started helping me resolve the issue. However the issue was large so Omar and Ishan started to help out as well. Needless to say some 6 hours later all the issues had been taken care of.
If I had gone to a nerd squad or a similar place it would have cost us 5x the $99.95 fee your company charges for the whole year!
Your staff was competent, friendly and professional. I give you guys an A+ for your overall customer support."
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"I was really struggling with some Outlook Express problems, and out of desperation I searched for some help online. I found you guys, signed up, and I COULD NOT BE HAPPIER!
Shashi did a FANTASTIC job solving my problems. He was smart, got everything I said, and solved the problem easily and effortlessly.
I am so grateful to Shashi, and so thrilled to have found you guys!
I will definitely spread the word, and if my friends are having computer problems, I will encourage them to sign up for your service.
Thanks again for an OUTSTANDING job!"
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"Thank you so much for your help and support this evening. I was with BT until last month and when I couldn't get my e-mail address to be accepted by yahoo I didn't know what to do, I must say that I did panic a little but I no need to worry because I found your number quite quickly and one thing that surprised me more than anything was the time it took for you to answer the phone-it was about 20 seconds and you are cheaper than the BT guys.
Your service guy was brilliant, he was confident and put my mind at rest, he took over the control and what seamed effortless sorted the problem out in no time, they get ten out of ten from me. Thanks guys.
Excellent service – thank you very much. I will highly recommend to others."
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"Please, notice outstanding job of member of your staff Dylan. He is professional, well mannered, attentive, respectful, patient and Gentleman.
I truly enjoyed his work. If I had any doubts about subscribing to 247techies, now I will recommend your service to everyone.
I even wanted to pay and add my brother's computer for your service, in spite of the fact that he does not have any problems with its performance, just make extra business for your company. I wish Dylan is my son, so wonderful he is. Please, promote, or reward Dylan for his perfect service to us, your customers.
And deliver to his parents (if they are alive) my grateful message: they did a very good job by raising such a wonderful son, as Dylon."
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"Hi Hiru, Thank you and the others who helped take care of my computer problems! You have been especially helpful since I have dealt with you more than once, and you seem to be VERY capable of dealing with any and all computer problems. I do not want my contract with your company to expire, so please let me know when this contract period ends, which I think is in October of this year. I like having access to you guys 24-7!
Thanks again for all your patience and assistance!"
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"Anu is a real gentleman, easy going and worked very hard to provided his best services to correct problems that i was having with my PC, he was dedicated to one way or the other to resolve and provide his services to my satisfaction. he is a very polite person, very likeable and his friendly writing will keep you awake, i guess i was lucky and glad ending up with his services. he is a 5 star technician; also my comments go to a sweetheart name Viki super nice,treated me like i was her hubby, great communication and understanding and knows how to do her job professionally. thank you guys; you are the best."
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"ANU, THANK YOU SO MUCH FOR YOUR HELP. I WAS IMPRESSED WITH YOUR KNOWLEDGE, BUT MORE SO WITH YOUR PATIENCE WITH ME. I' M 74 YEARS OLD AND DIDN'T GROW UP USING A COMPUTER. I' LL RECOMMEND YOU TO MY FRIENDS. THANKS AGAIN."
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"I am so happy that I found your website for 24/7 tech support, and more importantly I am very thrilled that I found "Luke" who really helped me with getting my problem taken care of. My friends will all hear about how happy I am with finding you through "Google" for technical support for microsoft. I'm looking forward to our relationship over the year!!
Thank you so much."
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"Many thanks for your kind and professional support on the issue adobe photoshop compatibility and the leopard OS on this G4 powerbook. After many hours of work, your technician Jake was able to find me a suitable version of CS2 photoshop that works with the processor on this laptop.
The whole process was seamless and worry free.
I'm a repeat customer, and that should tell you how I feel about your service.
24/7 techies rock !!"
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I was very happy with the time and diligence that Mohamed Shukri spent with me on fixing my computer. He was very knowledgeable, polite and, obviously, a very bright young man. He also seemed to have such a good command of the English language which I am sorry to say, that most young people in America don’t have. It’s amazing that you have such a good cadre of smart, young people who can diagnose and repair so quickly. Thanks for your help.
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Please give a 10 to Ahamed for his tech service to me today. He solved my laptop issue and was very genial while doing so. I will recommend your service to all my friends. Thank you.....
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Thank you very much for the hard work to resolve the numerous problems.
Omar is probably the best techie I have worked with so far. Very resourceful and hard working. 10/10
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I can't say enough for 247Techies support. I will tell everyone I can that you are the best support of all. I rated you as a 10 out of 10. Your courtesy and calm were really appreciated, Anu. Thank you.
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" Once again your techies have got our computer system up & running properly. Your help is not only appreciated, but it is outstanding and consistently reliable. Thanks again,"
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" Thanks very much for your support, you did a great wonderful job on my computer and Omar was very helpful and friendly, patient, and kind in supporting. All your expert techies are outstanding. simply amazing. Thanks again. "
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"10 out of 10! I’ve already signed up my boyfriend for your services last month, although I don’t think he has needed to contact you yet, but he will. He always seems to have more issues than I do. You services are great at an excellent price. Thanks so much!"
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"Yesterday, I called your support area to get assistance with a technical issue. Sajee Chandraratne did an excellent job walking me thru the process and ensured that I was very comfortable with the procedure. I do not have any hesitation in recommending your service to anybody because every one of you are highly dedicated and customer satisfaction is at the pinnacle of your objective. I do wish Sajee and his team the very best and urge you to keep up the good work. Yes, my rating is 10 out of 10. "
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"You guys were great, a 10!"
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"Thank you very, very much for your knowledge, kindness, and patience."
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"GOOD JOB , NICE , YOWZA , BOOYAH , LUKE RULES !!!"
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"A quick note of thanks to Bersh who installed a Firefox browser to help overcome difficulties with my Mac’s outdated operating system and Safari browser. I was then able to complete some very important work assignments before deadline. Bersh’s customer service was outstanding – far beyond expectations."
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"I'd like to say how pleased and happy I am with the assistance I received today from VJ. He was extremely helpful, patient and courteous. VJ was so knowledgeable and knew exactly what I needed to resolve my problem.
I could not be any happier with the service of 247 Techies. Thank you so much!"
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"Omar did an outstanding job. he stuck with it, until I said that it was understood. Thank you."
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"Thank you for your help on May 9, 2010 re: reinstalling games and settings...On a scale from 1-10 with 10 being the highest, I would recommend 24/7 techies as a 10...Thank you again for your help...."
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"Thank you all for a very outstanding service & jobs well done. Your kindness and support, is greatly appreciated. I will always recommend you to all my friends & family. keep up the good work!"
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"I was having problems with Outlook Express and was told to call your company. Thankfully I got HIRU who was tremendous! First of all, he is VERY patient. Secondly, he knows his job! He did a great job getting my problem cleared up with OE and also began the process of cleaning my computer. I will recommend HIRU and your company to my friends."
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"I have utilized your services three (3) times so far since joining. Each & every time has been a pleasurable experience. The techies I have been teamed up with, JAY twice & SHUKRI once, are awesome. They have been most helpful & polite each & every time. 24/7 is a great business with great people on the team. I would fully recommend 24/7 techies to any & all. Keep up the good work & THANK YOU. Signed, your loyal customer"
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"Grade "A+" assertively solved the problem with no hesitation. Thank you."
Thanks again!
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"Zafran: You were amazingly efficient when you cured my e-mail problem but I also want to communicate with Hiru how much I appreciated his incredible work ethic surrounding his fixing my computer speed. I just am glad I came across you guys and I'm going to tell everyone I know how good you are."
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"Thank you so much for your wonderful help today. I thought you did an amazing job. I did not have to take my computer in somewhere and leave it for 3 or 4 days and then go pick it up and replug everything in... You made it so easy. When you are a busy working mom with kids, time is one of the most valuable commodities, and you made the most of my time with your excellent service.
Thank you Douglas, and thank you 24/7 techies."
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" Thanks...that was an amazing exercise!"
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"Dear Dino, Thank you so much for your prompt, professional and courteous service. I have never been more pleased with a technical support service. You are truly excellent. "
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"Thank you so much for the good service. The teck was excellent. Everything was well done and the teck was very easy to understand."
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"I had a fantastic experience with Zafran; he was extremely patient and responsive and knowledgeable. He put me at ease from the beginning and let me know that he would be solving my problem and not to worry. As this was my first contact with you guys right when I signed up for the service without really knowing anything about its quality, I was pleased that I had subscribed to the service. I am starting my own business - tomorrow - and am glad to have this support for Microsoft Office."
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"Upon discovering that my computer was infected with a stubborn worm, I signed up with 24/7 Techies for support. They went to work immediately to resolve my problems, and continued to fight each issue for nearly 16 hours. I had the pleasure of working with Amil, Raj, and Dan during three separate shifts and was thoroughly impressed with how smoothly my case was passed along to the next tech on duty. My problems are all fixed and I am completely satisfied. I HIGHLY recommend them, and what an incredible value for the cost. Please extend my sincere thanks to the entire staff."
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"The service I received for the issue I had with my Microsoft Office Registery was outstanding. I was able to continue working on other business while he worked on my PC via remote access. Thank you so much, and I will return in the future if I were to need additional help."
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"24/7 Techies (Nuwan) exceeded our expectations through proactive status updates, reassuring timely communication, and effective resolution to our specific computer problems. We will recommend 24/7 Techies to all our clients and associates. Many HUGE THANKS to 24/7 Techies!"
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"Nuwan was very patient and never made me feel stupid as I sometimes do. 24/7 techies provide a great service and tell Nuwan thanks again. A satisfied customer."
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"Thanks guys for being so patient with me and helping solve my Windows problem. It really was an outstanding experience"
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"Andie was very professional and courteous in solving my pc/ hp printer problem. I would recommend 24/7 Techies to others. Thanks for a job well done."
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"Raj was very helpful and did a great job. He was very professional. thanks a million."
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"I wish to say, that I had a good experience and I learned how tough the task was. I learned that the computer can be fun. The man that was helping me was polite and his instructions were easy to follow. It was a good night and a good experience"
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